Shipping and Returns

We aim to deliver all orders locally within 1-3 business days, in Europe we aim to deliver within 3-10 business days and worldwide within 4-16 business days. All worldwide orders are shipped via POSTNL or DPD.

NL & BE
We aim to deliver all orders within 1 – 3 working days. All orders are shipped via DPD.
Standard delivery in The Netherlands is €6,25 and in Belgium €8,50.
Free delivery applies to all orders above €100.

International:
We aim to deliver all orders within 4 – 16 business days. All orders will be shipped via POSTNL and DPD.

Shipping cost:

Zone Shipping
Germany 8,50 euro /   FREE SHIPPING ABOVE 100 EURO
Rest of Europe from 8,50 to 20 euro depending on your country / FREE SHIPPING ABOVE 100 – 150 euro depending on your country
Outside Europe 20,50 euro / FREE SHIPPING FROM 250 euro

 

We try our best to make sure the goods are delivered in the correct size and colour. However, if for some reason there is a mistake on our part regarding size and colour, we will provide you with a refund once you have returned the goods.

If a product is defective or does not meet your expectations, please send an e-mail to info@fullslick.com so that we can contact you within one business day and find a suitable solution.

What can I return?

  • You have the right to return any goods you ordered from The Full Slick web shop within 14 days of receipt.
  • We will only refund goods that are returned with all delivered accessories and tags intact and in their original condition and packaging. Unpacking or trying on the product is only acceptable to the extent necessary to judge whether or not you wish to keep the product.
  • Please note that we do not accept returned goods if we suspect the item has been worn or damaged by the customer.

On receipt of your order, we advise you to:

  • Open all packaging carefully.
  • Save the shipping box.
  • Immediately check whether the product meets your expectations.

How do I return a product?

  • You should return any item within 14 days of receipt.
  • Carefully return the items in the box in the original packaging and with tags enclosed.
  • Please contact Full Slick for instructions on info@fullslick.com
  • Take the package to your nearest post office to return it to Full Slick.
  • Send the package by registered post. If the package is lost we will need proof that the parcel was received by a forwarder.

Refund
If you would like a refund and the returned goods meet the above stated conditions, we will return the amount you paid for the goods as quickly as possible. This will be no later than seven working days after we have received your return.

Exchange
It is possible to exchange an item if the preferred replacement is in stock. Please contact us at info@fullslick.com if you wish to reserve a replacement before returning the goods. In case we are unable to send a replacement for your returned goods, you will receive a refund.

If you wish to return the goods, please contact us by email for further instructions.